How to Fix the “Sorry, You Are Not Allowed to Access This Page” Error In WordPress

Received the notice “Sorry, you are not allowed to access this page,” when you logged in? I know how it feels. Few things are more frightening than getting locked out of your own WordPress admin dashboard.

Fortunately, there are various solutions available to help you troubleshoot this problem. 

This error message typically occurs when there are issues related to user roles, permissions, or restrictions within the WordPress system.

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Understanding the Error

When you encounter the “Sorry, You Are Not Allowed to Access This Page” issue, it signifies you lack the proper rights to read or access a certain page or content on your WordPress website. This error message is usually displayed when there are problems with user roles, permissions, or constraints inside the WordPress system.

Other factors include inaccurate information in your wp-config.php file or running an older version of PHP on your site. This problem, whatever its cause, may prohibit you from accessing the full admin section or just a piece of it.

Common Causes:

A. Insufficient User Permissions

One common cause of the error is when the user account you are using does not have the necessary permissions to access the page. This can happen if you are logged in with a user role that does not have the required privileges.

Start by verifying that your user account has the appropriate permissions to access the page. Ensure that you are logged in with an administrator account or a user role that has the necessary privileges. If needed, you can modify the user role or create a new user with the appropriate permissions.

B. Plugin or Theme Restrictions

Some WordPress plugins or themes have built-in access restrictions that limit certain functionalities or restrict access to specific pages or content. If you encounter the error after installing or activating a new plugin or theme, it’s worth investigating if it’s responsible for the issue.

If you recently installed or activated a new plugin or theme, deactivate it temporarily to see if it resolves the issue. Some plugins or themes might have strict access restrictions that conflict with your requirements. If disabling a specific plugin or theme resolves the error, consider reaching out to the developer for further assistance or look for alternative plugins/themes.

C. Incorrect File Permissions

WordPress relies on file permissions to control access to various files and directories. If the file permissions are misconfigured or set incorrectly, it can result in the “Sorry, You Are Not Allowed to Access This Page” error.

Improper file permissions can cause access issues in WordPress. Ensure that the necessary files and directories have the correct permissions. Typically;

  • Folders should have a permission value of 755
  • Files should be set to 644


You can use an FTP client or the file manager in your hosting control panel to modify the permissions.

D. Corrupted or Misconfigured .htaccess File

The .htaccess file is a critical configuration file in WordPress that controls various aspects of your website’s functionality. If this file is corrupted or misconfigured, it can lead to access issues, including the error in question.

The .htaccess file can sometimes become corrupted or misconfigured, leading to access problems. To troubleshoot this issue, you can create a backup of the existing .htaccess file and then delete it from your website’s root directory.

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settings-permalinks

Once in the permalinks settings, you will need to generate a new .htaccess file. Select a structure  and press the “Save” button.

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E. Clear Cache and Cookies

In some cases, the error may be due to cached data or cookies stored on your browser. Clearing your browser cache and cookies can often resolve such issues. Additionally, if you are using a caching plugin on your WordPress site, clear the cache from the plugin settings as well.

Conclusion

Encountering the error in WordPress can be frustrating, but with a systematic approach to troubleshooting, you can overcome it. By understanding the common causes of the error and following the solutions provided in this blog post, you can regain access to your website’s pages and content.

Remember to always back up your files and seek professional help if needed. With patience and persistence, you can resolve the error and continue building your WordPress website with confidence.

Need managed WordPress hosting? Check out Chkserv to find the plan that’s right for you.

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